Chemistry Department Specific User Support

Contact Support: 893-7955 help@chem.ucsb.edu

Chem/Biochem IT Accounts

For new faculty, staff, postdocs and graduate students (and visitors/undergrads here more than 6 mos) only - to obtain an account to use Department of Chemistry and Biochemistry network services and use a registered device for wireless access:

Submit an account request via DocuSign

If you have a UCSBNetID - you may use our ChemBiochemUCSBnetID wireless network (no registration needed) by using your UCSBNetID. This network allows anybody with a UCSBNetID to have limited wireless network access. This network will allow basic web and email traffic, but may not allow other specialty traffic as well as connections to local resources such as file shares and printers. Once a user is connected to this network, they will reach an authentication webpage where they can log in with a UCSBNetID.

For Visitors/Guests - to request guest access to the internet using our ChemBiochemVoucher wireless network during your guest's stay, please fill out our Guest Voucher form.

How to change your Chem-ADS password

LSCG Self Service Tools

Be sure to log in with your full email address (username@chem.ucsb.edu) as the username. You do not need to be on campus to reset your email and ADS password.

Chemistry Networks

All users in Chem should have a Chem-ADS account. If you don't believe you have an account, or cannot remember your password, please send us an email at help@chem.ucsb.edu and we can assist. The Chemistry wireless networks have also seen a name change, as well as a slight tweak in how the networks are split up:

ChemBiochemGadget: This network is intended to be used on secondary devices, such as phones, tablets, and personal laptops. This network has full access to the internet, but may not be able to connect to other resources on the Chem network such as printers and file shares. ChemBiochemGadget requires no setup, anyone can simply connect to it and use their chem-ads credentials to authenticate.

ChemBiochemSecure:This network is the wireless equivalent of connecting your computer to the network with an ethernet cable. This network has full access to the internet, as well as all local resources. ChemBiochemSecure does require your computer to be in our wireless network database. Existing devices in the database will continue to work on this network, you will simply need to join the network using your chem-ads credentials. New devices will require an email to help@chem.ucsb.edu to be set up.

ChemBiochemUCSBNetID: This network allows anybody with a UCSBNetID to have limited wireless network access. This network will allow basic web and email traffic, but may not allow other specialty traffic as well as connections to local resources such as file shares and printers. Once a user is connected to this network, they will reach an authentication webpage where they can log in with a UCSBNetID. We would highly recommend that any user with a Chem-ADS account use either ChemBiochemGadget or ChemBiochemSecure instead of this network.

ChemBiochemVoucher: This network replaces the existing Chem Wireless Guest voucher system. As with UCAffiliate, this network allows basic web and email traffic but restricts many local and external resources. Access to this network is limited to a seven day period, please contact us if you have a guest that will need access for longer than one week. A guest voucher can be received via our Voucher Request Tool, which requires your full username to authenticate (ex: jdoe@chem.ucsb.edu).

If you would like to verify your chem-ads credentials, and connect your device the new networks, please swing by our office in PSBN 2624 or email us at help@chem.ucsb.edu.

Getting Your Computer or Printer on the Wired or Secure Wireless Network

In order to register for our wired network or ChemBiochemSecure wireless networks, you will first need to provide us with your MAC or Hardware Address. This page will show you how to locate it: Obtaining Your MAC or Hardware Address

How to connect to a printer